Get Help

How to get help

If you need help from our foodbank there are a few simple steps to follow.

The most important step is to get a foodbank voucher.

In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include: Citizens Advice, housing support officers, children’s centres, health visitors, social services and some local charities.

1. Find a local referral agency

Our referral agencies are listed here

2. Call or visit the local referral agency.

The referral agency will discuss your situation and supply you with foodbank voucher where appropriate.

3. Bring  your foodbank voucher to your nearest foodbank centre. 

You can find a list of our local centres and opening times here. When you arrive, we’ll welcome you with a warm drink and our trained volunteers will chat with you about your situation. We’ll also discuss any dietary needs you may have and exchange your foodbank voucher for a parcel of three days of emergency food. We’ll also help to support you in any other ways that we can. Most of our foodbank centres offer a cafe style environment and our aim is to provide non-judgemental support at the point of crisis.

Please note: Only three vouchers per client can be fulfilled in a six month period, unless there are exceptional circumstances.

Referral agencies will need as much information as possible to assess levels of need.

We would never want to turn away anyone who needs a food parcel but we would also not want to be in the position where in giving someone a fourth food parcel it meant someone was not able to receive a first one. We have needed to make this difficult decision to enable us to help as many people as possible, whilst monitoring our food stock levels.

Please remember we supply emergency food parcels, enough for three days and are not able to top up someone’s food stocks nor can we be used as a supermarket.

If you have any further questions our FAQ’s page may help

What other help is available?

Cost Of Living Support Map Rawmarsh Rotherham

cost of living support map rawmarsh rotherham



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